Shipping Policy

We believe that exceptional lighting should reach you seamlessly—with complete peace of mind. That's why every order from Vitasy Supplements includes complimentary shipping throughout the United States & United Kingdom.

Whether you're illuminating your first space or expanding your collection with another stunning piece, shipping expenses are something you'll never need to consider.

Where We Deliver

Currently, we're delighted to serve customers throughout the United States & United Kingdom. From bustling metropolitan areas to quiet coastal communities, if you call the U.S. home, we'll bring our lighting directly to your door.

Key Information

• Order Cut-Off Time: 6:00 PM (GMT-5)
• Order Processing Time: 1–2 business days (Monday–Friday)
• Shipping Transit Time: 4–10 business days (Monday–Friday)
• Estimated Total Delivery Time: 5–12 business days (Monday–Friday)
• Free Shipping: Available on all orders within the United States & United Kingdom

Delivery Timeframes

We're committed to delivering your new lighting as promptly as possible. Here's what to anticipate:

Processing Time: Orders are generally processed within 1–2 business days (Monday–Friday). After your order is confirmed, we'll prepare everything and have it shipped without delay.

Estimated Delivery Time: Standard shipping typically requires 4–10 business days (Monday–Friday), varying by your specific location. You'll receive tracking information the moment your order begins its journey.

The total estimated delivery time is approximately 5–12 business days (Monday–Friday).

Shipping Process

Upon placing your order, you will receive an email confirmation indicating that your order is being processed. Order processing typically takes 1–2 business days (Monday–Friday).

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number, allowing you to monitor its progress throughout delivery.

We are delighted to offer complimentary shipping on all orders within the United States & United Kingdom.

Potential Delays

If the maximum processing and delivery time has passed and your order has not yet arrived, please don't worry. Allow up to 2 additional business days (Monday–Friday) and be sure to review your tracking information.

We kindly request that you allow an additional 3 business days (Monday–Friday) before reaching out. If your order still hasn't arrived after this timeframe, please contact us at hello@vitasysupplements.com and we will investigate the matter promptly.

Order Cancellations

If you wish to cancel your order, please contact us at hello@vitasysupplements.com as soon as possible. Once an order has been processed, it can no longer be canceled.

Damaged or Incorrect Items

In the rare event that you receive a damaged or incorrect item, we sincerely apologize for the inconvenience. Please email hello@vitasysupplements.com with clear photos showing the issue. We will review the matter promptly and ensure that you receive the correct and undamaged product.

Contact Us

For more information about our privacy practices or if you have any questions, please contact us at:

Email: hello@vitasysupplements.com
Phone: +1 917 730 3896
Business Days: Monday to Friday, 9:00 AM to 6:00 PM

We're dedicated to ensuring your experience is effortless, elegant, and completely worry-free—from the instant you place your order to the moment your lighting arrives.

Store Information:
Vitasy Supplements
16192 Coastal Highway, Lewes, Delaware 19958, Sussex County, USA